SUPPORT
SDMLS provides FREE Technical Support for Paragon MLS as well as other products that we offer.
Via telephone with a live person - 858-622-6200 or 1-888-385-0800
Monday through Thursday 8:00 am to 6:00 pm
Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 4:00 pm
After hours Emergency System Down(when the MLS system is offline)
Call 858-622-6200 and choose Option 5
Remote support Link https://www.fastsupport.com
SupportSuite
Please visit our new Support Center by SupportSuite. On this site, you will find many helpful links to numerous support aids. You will find a knowledgebase full of common answers, news alerts, download files, a Trouble Shooter Guide and Email Support via Submit A Ticket, Live Chat is now available on the site as well. Give it a look!
Live Chat
Live Chat is now available on the site as well. Give it a look! Talk to a live support rep.
Troubleshooter
Troubleshooter wizards, guide you throug a series of steps in order to resolve common places
Submit a Ticket
Having difficulties with the system, or would like to report an issue. Please go ahead and open a ticket.
News
Get a list of news and changes that may pertain to you. Kep informed to any changes to our system.
Fannie Mae and Freddie Mac
MARKET CONDITIONS ADDENDUM FORM 1004MC
Fannie Mae has recently stipulated changes to several calculations in the Market Conditions Addendum to the Appraisal Report (Form 1004MC), requiring appraisers to use the new calculations for all mortgage loan applications dated on and after September 1, 2919. Refer to Page 4 i nthe document linked below for the updated guidelines from Fannie Mae:
https://www.efanniemae.com/sf/guides/ssg/annltrs/pdf/2010/sel1009.pdf
Instructions for the use of the Template and form STARTING September 1, 2010
We have been helping our members succeed and facilitate the dream of homeownership for over a hundred years. As your trusted partner, we're dedicated to helping you succeed.
Greater San Diego Association of REALTORS®
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