SDMLS provides FREE Technical Support for Paragon MLS as well as other products that we offer.

Via telephone with a live person - 858-622-6200 or 1-888-385-0800

  • Monday through Thursday 8:00 am to 6:00 pm

  • Friday 9:00 am to 6:00 pm

  • Saturday 9:00 am to 4:00 pm

After hours Emergency System Down(when the MLS system is offline)
Call 858-622-6200 and choose Option 5
Remote support Link


Please visit our new Support Center by SupportSuite. On this site, you will find many helpful links to numerous support aids. You will find a knowledgebase full of common answers, news alerts, download files, a Trouble Shooter Guide and Email Support via Submit A Ticket, Live Chat is now available on the site as well. Give it a look!


Create a new account, and become a part of our support community

Live Chat

Live Chat is now available on the site as well. Give it a look! Talk to a live support rep.


Search our knowledge base for answears and duscussions on common suppo


Troubleshooter wizards, guide you throug a series of steps in order to resolve common places

Submit a Ticket

Having difficulties with the system, or would like to report an issue. Please go ahead and open a ticket.


Get a list of news and changes that may pertain to you. Kep informed to any changes to our system.

Fannie Mae and Freddie Mac


Fannie Mae has recently stipulated changes to several calculations in the Market Conditions Addendum to the Appraisal Report (Form 1004MC), requiring appraisers to use the new calculations for all mortgage loan applications dated on and after September 1, 2919. Refer to Page 4 i nthe document linked below for the updated guidelines from Fannie Mae:

Instructions for the use of the Template and form STARTING September 1, 2010