Protocols for Taking Precautions When Showing Properties

Concerns over COVID-19 are impacting the real estate industry and leaving agents and brokers with a host of questions, especially regarding showing properties. It's important to establish a prevention plan to be followed by agents who show properties and to display a set of rules for agents and home viewers at the entrance of the property that will be a condition of entry.

The rules must include instructions to use face coverings and hand sanitizer, as well as to maintain physical distancing and avoid touching surfaces of the shown property.      

Here's a few more specifics covered in California's Industry Guidance for Real Estate Transactions:

  • Thoroughly disinfect commonly used surfaces including counters, door and cabinet handles, key lock boxes, keypads, toilets, sinks, light switches, etc., before and after each showing.
  • During a showing, introduce fresh outside air, for example, by opening doors/windows, weather permitting, and operating ventilation systems.
  • Real estate licensees should ensure shown properties are equipped with proper sanitation products, including hand sanitizer and sanitizing wipes, for use by employees and clients as needed.
  • All people entering a property, including agents, brokers, inspectors, and clients, must wash hands with soap and water or use hand sanitizer upon entry and before touring or inspecting the property.
  • If the property is currently occupied, ensure adequate time to disinfect after occupants leave for showings and before and after clients view the property.